Week 4 Readings

Screaming Managers:

I honestly cannot say that I have ever been yelled at by my manager.  However, I can only image how horrible and degrading it might feel to be yelled at like a small child.  From my previous experience as a teacher, I have learned that yelling at someone is no way to get any results or satisfaction for either party.  This I think would go the same in any managerial or position of authority. 

As your parents say to you when you are a child “if you can’t say anything nice, don’t say anything at all”.  If you are a manager and have a difficult situation on your plate; one that may bring you to the point of no return when you want to respond with your initial reaction, it may be in your best interest to take a step back and evaluate the situation.  Letting yourself rationally evaluate the situation and immediate reacting with your emotions can eliminate the desire to yell at your employees and become the bully at work. 

Get Healthy-Or Else:

With the recent health craze that has started to span the globe, one would think that the cost of health care insurance that is paid by companies would have decreased.  However, there has been a steady increase in the percentage of obesity, high cholesterol, and smoking related health issues over the past few years.  An article in a February 2007 edition of Business Week, highlights the steps one company has taken to lower insurance costs for both the company and the employees, and improve the overall health and performance of their employees. 

However, the article also points out the major concern of  privacy and unlawful termination.  Without the use of a private health wellness management company to ensure that employee records were strictly reserved to the eyes of the physicians and not directly to the employers, which costs somewhere in the realm of millions, the question becomes how does a small company afford that kind of benefit system?  Furthermore, how do prevent being fired if you are a smoker and the company you work for is being a strictly no smoking facility?  These are major issues that have yet to see a lot of discussion.  If you have some useful information for the inquiring mind I invite you to post it here. 

Jesica’s Story

The tragic story of the death of a 17-year-old is not one that I would have ever considered to be a useful story.  However, the story of Jesica Santillan has not only touched the hearts of many but opened the eyes of many to the destruction that one system flaw can bring.  What good has come from this situation is that the failure has been fixed but at the cost of multiple lives. 

How quick a simple checking procedure can drastically effect the success of the system.  The underlying topic is that it is not the people who are the problem, it is the system.  Insufficient training, lack of procedures, or a variety of other breaks in the system can lead to the undesirable outcomes.  It is how we respond to those failures when they arise that can create the difference.  Recognizing the problem and making the proper adjustments quickly and efficiently can make all the difference in the future.  Jesica’s story, can be a lesson to all companies that no matter how small system flaw might be, there is still a flaw that needs to be addressed.

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